Call Support

24/7 AOG Support

After Hours AOG:
1-800-AOG-LINE
 

SALES:
1-866-JET-PARTS

Inventory Fax:
770-986-4314

 

FAQs

Frequently Asked Questions

  • Company
  • Products
  • Services & Support
  • Accreditation
  • Terms & Conditions

How long has Avgroup been in business?
Avgroup was established in 1971.

What is Avgroup’s mission statement?
Avgroup is small enough to care about your needs, large enough to deliver on our promise.

Where is Avgroup located?
Avgroup is located at 1770 Corporate Drive Suite 580, Norcross, GA 30093.

Does Avgroup have its own warehouse?
Avgroup maintains an extensive JETPARTS inventory in our onsite warehouse.

Does Avgroup have stocking and distributor agreements with major manufacturers?
Avgroup maintains extensive stocking and distributor agreements for in-demand aftermarket parts and services.

In which aircraft does Avgroup specalize?
Avgroup specializes in business aircraft including: BeechJet, Hawker, Citation, Challenger, Gulfstream, King Air, Piaggio, TBM Socata, Falcon, Global Express and Learjet.

What services does Avgroup offer?
Avgroup provides exchange parts, products distribution, repair services, logistics support and 24/7 AOG support worldwide.

Does Avgroup provide FAA-certified repair services?
Avgroup provides repair services at our FAA (#GT4R218M) and EASA (EASA. 145.4187) certificated avionics repair and refurbishment station. Click Here to discuss your repair needs.

Does Avgroup offer AOG support?
Avgroup offers Aircraft-on-Ground (AOG) support 7-days per week, 24-hours per day via our dedicated hot-line: 1-800-AOG-LINE.

Is Avgroup ISO certified?
Avgroup received ISO certification in 2006 and subsequently obtained ISO 9001:2008 and AS9120A certificates of registration. Please read our Certificate of Certification.

Is Avgroup FAA certified?
Avgroup is FAA (#GT4R218M) and EASA (EASA. 145.4187) certified. Please read our FAA Certification.

Does Avgroup’s Quality Management System meet manufacturer approval?
Avgroup’s Quality Management System has been approved by airframe manufacturers to supply parts, materials and services. Please see our Manufacturer Approvals.

Is Avgroup a distributor?
Avgroup is an authorized distributor of for Honeywell, PPG, ACSS, Garmin, Rockwell Collins, Parker, Electromech Technologies and Avidyne. Please see our Distribution Channels.

Does Avgroup provide logistics services?
Avgroup is a logistics partner. Please read our Recommendation Letter.

Does Avgroup purchase parts?
Yes, but certain terms and conditions apply. Please read our Purchasing Policy.

Does Avgroup offer exchange parts?
Yes, but certain terms and conditions apply. Please read our Exchange Policy.

Does Avgroup allow parts returns?
Yes, but certain terms and conditions apply. Please read our Return Policy.

Does Avgroup have a privacy policy?
Yes, Avgroup values your privacy. Please read our Privacy Policy.

Services

  • Exchange parts
  • Product distribution
  • Repair services
  • Logistics support
  • 24 / 7 AOG Support